Privacy Policy

POPIA Compliant - Comfort Shooting

This privacy policy complies with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. Last updated: 27 October 2026

Comfort Shooting (Pty) Ltd ("we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use our Website Grader and SEO Checker tools.

1. Information We Collect

Personal Information You Provide:

  • First Name - To personalize your experience
  • Surname - To identify you in our records
  • Email Address - To send reports and communicate with you
  • Website URL - The website you submit for analysis

Automatically Collected Information:

  • IP Address - For security and consent verification
  • Browser Type & Version - To ensure compatibility
  • Device Information - To optimize user experience
  • Usage Data - Pages visited, time spent, interactions
  • Cookies - As described in our Cookie Policy
  • Consent Timestamp - Date and time you agreed to our terms

2. Purpose of Data Collection

We collect and process your personal information for the following lawful purposes:

Website Analysis & Reporting

Generate personalized SEO and performance reports for your website

Service Delivery

Send you analysis results and recommendations via email

Platform Improvement

Enhance our tools and algorithms based on aggregated data

Communication

Provide customer support and respond to inquiries

Marketing (With Consent)

Send relevant educational content and service updates where permitted

Legal Compliance

Maintain consent records and comply with POPIA requirements

3. Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures We Implement:

  • Encrypted data transmission (SSL/TLS)
  • Secure database storage with access controls
  • Regular security audits and vulnerability assessments
  • Restricted employee access to personal data
  • Secure backup systems
  • Firewall protection and intrusion detection

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Data Sharing & Disclosure

We do NOT sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party services that help operate our platform (e.g., hosting, email delivery), bound by confidentiality agreements
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with continued POPIA compliance)
  • With Your Consent: When you explicitly authorize us to share your information

We may share anonymized, aggregated data that cannot identify you personally for research, industry analysis, or marketing purposes.

5. Your Rights Under POPIA

As a data subject under POPIA, you have the following rights:

•

Right to Access: Request confirmation of whether we hold your personal information and access it

•

Right to Correction: Request correction of inaccurate or incomplete information

•

Right to Deletion: Request deletion of your personal information (subject to legal retention requirements)

•

Right to Object: Object to processing of your personal information for direct marketing

•

Right to Lodge a Complaint: File a complaint with the Information Regulator if you believe your rights have been violated

To exercise any of these rights, please contact us at privacy@comfortshooting.co.za. We will respond to your request within 30 days as required by POPIA.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

Retention Periods:

  • Contact Information: 3 years from last interaction or until you request deletion
  • Consent Records: 7 years for compliance purposes
  • Website Analysis Data: 2 years or until deletion request
  • Usage Analytics: Aggregated data retained indefinitely (anonymized)

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please refer to our Cookie Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date will indicate when changes were made.

We will notify you of significant changes via email or prominent notice on our website. Continued use of our services after updates constitutes acceptance of the revised policy.

Contact Us

For privacy-related questions, concerns, or to exercise your POPIA rights:

Comfort Shooting (Pty) Ltd

Privacy Officer Email: privacy@comfortshooting.co.za

General Email: info@comfortshooting.co.za

Location: Ballito, KwaZulu-Natal, South Africa

Information Regulator (South Africa)

If you believe your privacy rights have been violated, you may lodge a complaint with:

Website: www.justice.gov.za/inforeg
Email: inforeg@justice.gov.za